Shipping and Return

Shipping Information

  • FREE Standard Shipping for all EU orders over 50 EUR.
  • Standard GLS service for Slovenia and EU countries is from 6 EUR (depends on a country).
  • Shipping for countries as Switzerland, United Kindgom, Ireland, Cyprus, Malta is from 20 EUR with Pošta Slovenije service. 
  • Express Shipping with DHL (1-3 days) for all EU countries is 40 EUR.
  • Most EU based orders are shipped directly from our warehouse within 24-48 hrs for your convenience and maximum efficiency
  • Your product will arrive within 7 to 10 Business Days
  • We offer 1-3 Days Expedited Shipping for 40 EUR no matter how many items you order.
Returns Information: 
  • We offer a 100% Satisfaction guarantee or your money back. Please contact us for return requests.
  • Return Policy Does Not Apply To Products Purchased with a Discount Code. All Returns subject to a 20% restock fee at our discretion.
  • Exchanges (if applicable): We replace items if they are defective or damaged.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
  • If you need to exchange it for the same item, send us an email at info@mudeurope.com and send your item to MUD Evropa d.o.o., Rimska cesta 13 Ljubljana SI 1000.
  • Additional non-returnable items: Gift cards.